Your privacy matters to us. This policy explains exactly what personal data cumi88 collects, why we collect it, and how we keep it safe.
This Privacy Policy ("Policy") describes how cumi88 ("we", "us", "our", "Platform") collects, processes, stores, and protects personal data provided by or generated by individuals ("you", "Player", "User") who access or use the cumi88 platform at https://cumi88.cam. By registering an account or using any service on cumi88, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of your overall agreement with cumi88 and should be read alongside the Terms & Conditions.
The following definitions apply throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a natural person, including name, email address, date of birth, device identifiers, and financial account details. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | cumi88, the entity that determines the purposes and means of processing Personal Data collected through the Platform. |
| "Data Processor" | Any third-party service provider that processes Personal Data on behalf of cumi88 under a contractual data-processing agreement. |
| "Cookies" | Small text files placed on a User's device by the Platform to enable session management, preferences, and analytics. |
| "KYC" | Know Your Customer — the identity and document verification process required by international AML and CTF compliance standards. |
cumi88 collects only the personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect are as follows:
Full legal name, date of birth, nationality, government-issued ID number, and photographic identity documents submitted during KYC verification.
Email address, mobile phone number, and residential address in Indonesia or other country of residence provided at registration.
Indonesian bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal records, and transaction history.
Betting history, game session logs, wager amounts, game preferences, bonus usage records, and responsible gaming settings such as deposit limits and self-exclusion periods.
IP address, device type and model, operating system, browser type and version, time zone, screen resolution, and session timestamps.
Records of your interactions with our customer support team via live chat, email, WhatsApp, and Telegram, including message content and response history.
Clickstream data, pages visited, navigation paths, referral sources, promotional links clicked, and time spent on specific sections of the Platform.
Approximate geographic location inferred from your IP address, used for compliance screening and to detect access from restricted jurisdictions.
We do not collect or process sensitive special-category data such as racial or ethnic origin, religious beliefs, health records, or political opinions. We do not collect data from social media profiles without your explicit consent.
cumi88 collects personal data through the following channels:
cumi88 processes personal data for the following clearly defined purposes:
cumi88 processes your personal data under the following legal bases, consistent with internationally recognised data protection principles:
cumi88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the following limited circumstances and only to the extent strictly necessary:
Every third party that receives personal data from cumi88 is bound by a written agreement requiring them to process that data only for the specified purpose, apply industry-standard security controls, and comply with applicable data protection law. We conduct periodic reviews of our third-party data processors to ensure ongoing compliance.
cumi88 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to gather analytics that help us improve our services. The cookies we use fall into the following categories:
You may manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from accessing core Platform features, though some personalisation functionality may be reduced. For consent-based cookies, you may withdraw consent by contacting our support team.
cumi88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable law and regulatory standards. Our standard retention periods are as follows:
Once the applicable retention period expires, personal data is securely deleted or irreversibly anonymised using methods that prevent any possibility of re-identification. Anonymised aggregated data may be retained indefinitely for statistical analysis and platform improvement purposes.
cumi88 takes the security of your personal data seriously and applies multiple layers of technical and organisational safeguards to protect it against unauthorised access, loss, alteration, or disclosure. Our security measures include:
While cumi88 applies robust security measures on the Platform side, you are responsible for keeping your login credentials confidential and for using a strong, unique password for your account. cumi88 will never contact you by email, chat, or phone to request your password. If you receive such a request, treat it as a phishing attempt and report it to [email protected] immediately.
cumi88 respects your rights in relation to your personal data. Subject to applicable law and certain regulatory limitations (such as AML record-keeping obligations that may prevent immediate deletion), you have the following rights:
Request a copy of the personal data we hold about you and details of how it is being processed.
Request correction of any inaccurate or incomplete personal data held in your Account.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that we limit how we use your data in certain circumstances, such as while a dispute is under review.
Request a structured, machine-readable copy of data you have provided to us for transfer to another service.
Object to processing based on legitimate interests or for direct marketing purposes, effective immediately on receipt.
Withdraw previously given consent for marketing or non-essential cookies at any time without affecting prior lawful processing.
Lodge a complaint with a relevant supervisory authority if you believe your data rights have been infringed.
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 72 hours and provide a substantive response within 30 days. Where requests are complex or numerous, we may extend this period by an additional 30 days with prior notification.
11.1 cumi88's servers and operational infrastructure are distributed across multiple geographic locations to ensure Platform reliability and performance. As a result, your personal data may be transferred to, and processed in, countries outside Indonesia.
11.2 Where personal data is transferred internationally, cumi88 ensures that adequate safeguards are in place, including contractual data protection clauses modelled on internationally recognised standards, binding corporate rules where applicable, and transfers only to jurisdictions or service providers that meet equivalent data protection standards.
11.3 By using the cumi88 Platform, you acknowledge and consent to the international transfer of your personal data as described in this section, subject to the safeguards outlined above.
cumi88 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under 21 years of age. Our registration process requires users to confirm they are 21 or older, and we conduct age verification as part of our KYC process.
If we discover that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, delete all personal data collected from that individual, and take all appropriate steps required under applicable law, including reporting to relevant authorities where mandated.
If you believe a minor has registered an account on cumi88, please contact us immediately at [email protected] so we can investigate and act accordingly.
13.1 cumi88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, service offerings, applicable law, or regulatory guidance. All revisions will be published on this page with an updated "Last Updated" date at the top.
13.2 Where changes are material — meaning they significantly affect how we process your personal data or your rights in relation to it — we will provide advance notice via email to your registered address or through a prominent on-site notice at least 14 days before the changes take effect.
13.3 Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy. If you do not accept the revised terms, you must cease using the Platform and contact support to close your account and arrange withdrawal of any remaining balance.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal data has been handled, please contact the cumi88 data protection team using the details below:
Email: [email protected]
Subject Line: "Privacy Enquiry" or "Data Rights Request"
Our team is available 24 hours a day, 7 days a week. All privacy-related enquiries are handled by designated staff with data protection responsibilities. We aim to acknowledge all privacy requests within 72 hours and resolve them fully within 30 days.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to a relevant data protection supervisory authority in your jurisdiction. cumi88 is committed to cooperating with supervisory authorities to resolve any unresolved complaints.
Every byte of data exchanged between your device and the cumi88 Platform is protected by TLS 1.3 encryption. Sensitive stored data, including identity documents and payment details, is encrypted at rest using AES-256 — the same standard used by international financial institutions.
Our identity verification process protects both the Platform and every legitimate Player. By verifying who each Player is, we prevent fraud, money laundering, and underage access — ensuring a safe environment for all members of the cumi88 community across Indonesia.
cumi88 has never sold, rented, or exchanged Player personal data with third-party marketers. Your information is used exclusively to operate our platform, process your transactions, and comply with legal obligations. Your data is not a commercial product.
You remain in control of your communication preferences and cookie settings at all times. Opt out of marketing emails, manage cookie consent, or submit a full data erasure request — all handled by our dedicated support team within 30 days.
Every payment partner, game studio, and technology provider that touches cumi88 Player data is contractually bound to the same data protection standards we apply internally. We conduct periodic compliance reviews of all third-party processors to ensure ongoing adherence.
We do not keep your data indefinitely. Clear, documented retention schedules govern every data category we process. When the retention period expires, data is securely and permanently deleted — not archived, not re-purposed, not passed on.
Our support team is available around the clock to address any privacy concerns, data rights requests, or general enquiries about how cumi88 handles your personal information.